Are you considering using VoIP but are not entirely sure if your business truly needs it? VoIP is a term used for internet phone service which allows you to use advanced call management features using a software on your computer or mobile phone. It is a perfect business phone solution for small businesses. In this article, we will explain what is VoIP and highlight the benefits to help you decide if it’s the best solution for your WordPress business website.
What is VoIP?
VoIP or Voice over IP is a term used to describe internet phone service. Unlike a traditional phone service which uses the landline, VoIP services use the internet to receive and make calls.
Benefits of using VoIP
Following are just some of the benefits of using VoIP for your business.
You can receive phone calls using computers, VoIP phonesets, and even mobile phones.
You can share one number with several employees.
You can easily track call duration, hold times, wait times, and overall usage.
Most VoIP services come with call forwarding, caller ID, call waiting, call routing, and more.
You can use the same number anywhere you want.